They are wonderful. Not only polite but knowledgeable and willing to discuss your cars problems and offer solutions even if it’s not work you could afford for a dealership to preform. I take my car for service at the oil change service side for everything now to begin with bc they have earned my trust. They seem to be the main people for car maintenance in town that are actually trying to get you in and out and have quick and knowledgeable mechanics rather than excuses for why they need to keep your car all day or for weeks. I’ve been very troubled by certain vehicles places where not only me but other customers were treated poorly or dismissed. I finally feel like there is a car place in bwk that has some integrity rather than judgement based on gender or race or how expensive the car you want serviced is. It’s almost like if you walk into a car place here with a designer purse they thing they can sell you a new engine. Recently took my car to another place and after waiting over an hr they didn’t even take a tire off and told me I needed all new rotors and brakes. The brakes are new btw (home job). The staff here took off all my tire and rotated bc they were off anyway to check rotors mainly. And made note that the pads were new (which I already knew) and the rotors were fine. Beware some of these shops here. Take your car here for an oil change and a second opinion before you make any quick moves about something other shops have quoted you. Bless the service depts/staff at this dealership. Y’all really carry yourselves like we are in a bigger city with actual competition even tho we are in a place where nothing is comparing to your work ethics and knowledge and time management of people needing their vehicles in a place without public transport.
Every part of my service experience was perfect—making the appointment, checking in, waiting time, vehicle delivery, and cost. I could not be happier and I highly recommend their Express Service!
They are wonderful. Not only polite but knowledgeable and willing to discuss your cars problems and offer solutions even if it’s not work you could afford for a dealership to preform. I take my car for service at the oil change service side for everything now to begin with bc they have earned my trust. They seem to be the main people for car maintenance in town that are actually trying to get you in and out and have quick and knowledgeable mechanics rather than excuses for why they need to keep your car all day or for weeks. I’ve been very troubled by certain vehicles places where not only me but other customers were treated poorly or dismissed. I finally feel like there is a car place in bwk that has some integrity rather than judgement based on gender or race or how expensive the car you want serviced is. It’s almost like if you walk into a car place here with a designer purse they thing they can sell you a new engine. Recently took my car to another place and after waiting over an hr they didn’t even take a tire off and told me I needed all new rotors and brakes. The brakes are new btw (home job). The staff here took off all my tire and rotated bc they were off anyway to check rotors mainly. And made note that the pads were new (which I already knew) and the rotors were fine. Beware some of these shops here. Take your car here for an oil change and a second opinion before you make any quick moves about something other shops have quoted you. Bless the service depts/staff at this dealership. Y’all really carry yourselves like we are in a bigger city with actual competition even tho we are in a place where nothing is comparing to your work ethics and knowledge and time management of people needing their vehicles in a place without public transport.
Every part of my service experience was perfect—making the appointment, checking in, waiting time, vehicle delivery, and cost. I could not be happier and I highly recommend their Express Service!